Glossary

1	EMR	Electronic Medical Record
2	MRP	Most Responsible Physician
3	OMD	Ontario Medical Documentation

1. Encounter Tickler

1.1 Summary

1.1.1 Business Need

Defined users:

MRP doctors, residents, nurses, team assistants and other medical staff with the credentials and rights to access OSCAR web-site. General user is given administrative rights.
Super User/Administrator with full rights:

Add/Edit/Delete
Reactivate account
Access to admin part of the OSCAR

Main purpose of Encounter Ticklers is:

To show up ticklers in the patient's record regardless of where tickler was created
To show ticklers in the patient's record for outstanding consultations

1.1.2. Description

Ticklers are messages sent between providers to alert staff of an action that need to take place. Encounter ticklers use cases are designed to show ticklers associated with a patient's record regardless of where the ticklers was created (add a tickler to the patient's record from Appointment screen or eChart module) and to display ticklers for outstanding consultations (e.g. consultation letter with a status of “Nothing Done” for over one week).

1.1.3. Pre-action requirements/state:

OSCAR McMaster Test Version 12.1, system, and DB are up, configured and working as expected.

1.1.4. Post-action state:

OSCAR McMaster Test Version 12.1 is running and behaving as expected.
OSCAR McMaster Test Version 12.1 has all functionality prior to the change (outside of removing functionality intentionally)

1.2 Flow of Events

This section describes the main flow of the Use Case and system responses.

Add a tickler to the patient's record from Appointment screen

Num.	Step	Description	System Response	User
1	Connect to the OSCAR main page	Launch URL: http://192.168.1.202:8080/Oscar12_1/index.jsp	OSCAR main page with the login is opened	General User
2	Log In	Enter user's valid credentials (User Name / Password/2nd Level Pass code if applicable)	By entering right credentials user is getting system verification acceptance	General User
3	Access Tickler page from Appointment screen	Click on Tickler Tab from the top navigation bar	Tickler page appears in a new window	General User
4	Add Tickler	Click on Add Tickler button,fill out the fields and click on Submit and EXIT button	Tickler is added	General User
5	Updated number of Ticklers on Tickler Tab	Verify that total number of ticklers is updated when new tickler is added	Total number of ticklers is changed and is indicated on Tickler Tab	General User
6	Tickler should show up in the patient's record	Tickler should show up in the patient's record	Tickler displays in the patient's record	General User

1.2.1 Alternate Flows of Events

This section describes the alternative flow of events based on variations in the main Use Case scenario that still result in a Successful End Condition at completion of the Use Case.

Alternate Flow 1

Add a tickler to the patient's record from Encounter screen

Num.	Step	Description	System Response	User
1	Connect to the OSCAR main page	Launch URL: http://192.168.1.202:8080/Oscar12_1/index.jsp	OSCAR main page with the login is opened	General User
2	Log In	Enter user's valid credentials (User Name / Password/2nd Level Pass code if applicable)	By entering right credentials user is getting system verification acceptance	General User
3	Search the patient name	Access Patient Search Results page from Search Tab	Patient search results page is accessible from Search Tab by name	General User
4	Activate eChart module	Select E hyperlink to open eChart from the current record	eChart module is opened for the selected patient	General User
5	Access Tickler screen from eChart screen	Click on Tickler heading on the left hand menu	The Tickler page appears in a new window	General User
6	Add Tickler	Click on Add Tickler button, fill out the fields and click on Submit and EXIT button	Tickler is added	General User
7	Tickler shows up in the patient's record	Verify that tickler is created and should show up in the patient's record	Tickler displays in the patient's record	General User

Alternate Flow 2

Show ticklers for outstanding consultations from Appointment screen

Num.	Step	Description	System Response	User
	Pre-condition	Tickler is added over one week ago
1	Connect to the OSCAR main page	Launch URL: http://192.168.1.202:8080/Oscar12_1/index.jsp	OSCAR main page with the login is opened	General User
2	Log In	Enter user's valid credentials (User Name / Password/2nd Level Pass code if applicable)	By entering right credentials user is getting system verification acceptance	General User
3	Access Tickler screen	Click on Tickler Tab on the top navigation bar	The Tickler page appears in a new window	General User
4	Show ticklers for outstanding consults	Once Tickler is added over one week, it is visually distinct and shows as ticklers for outstanding consults	Ticklers for outstanding consults are visually distinct	General User

Alternate Flow 3

Show ticklers for outstanding consultations from Encounter screen

Num.	Step	Description	System Response	User
	Pre-condition	Tickler is added over one week ago
1	Connect to the OSCAR main page	Launch URL: http://192.168.1.202:8080/Oscar12_1/index.jsp	OSCAR main page with the login is opened	General User
2	Log In	Enter user's valid credentials (User Name / Password/2nd Level Pass code if applicable)	By entering right credentials user is getting system verification acceptance	General User
3	Search patient by name	Access Patient Search Results page from Search Tab	Patient search results page is accessible from Search Tab by name	General User
4	Activate eChart module	Select E hyperlink to open eChart from the current record	Connect to the OSCAR main page	General User
5	Access Tickler screen	Click on Tickler Heading on the left hand menu	The Tickler page appears in a new window	General User
6	Show ticklers for outstanding consults	Once Tickler is added over one week, it is visually distinct and shows as tickler for outstanding consults	Ticklers for outstanding consults are visually distinct	General User

1.2.2 Exception Flows of Events (Negative)

N/A

OSCAR EMR

Use Cases Encounter Ticklers