Glossary

1	EMR	Electronic Medical Record
2	MRP	Most Responsible Physician
3	OMD	Ontario Medical Documentation

1. Ticklers

1.1 Summary

1.1.1 Business Need

Defined users:

MRP doctors, residents, nurses, team assistants and other medical staff with the credentials and rights to access OSCAR web-site. General user is given administrative rights.

Main purpose of Ticklers is:

To create ticklers and assign them to the other users
To create/access ticklers from anywhere in the application
To set ticklers priority
To support free text notes associated with a tickler
To link to a patient record and open a patient record from the tickler screen
To link tickler created from lab results/documents to lab result/document
To include some automatically generated ticklers for follow-up tasks
To show visually distinct reminders of outstanding consultations

1.1.2. Description

Ticklers are messages sent between providers to alert staff of an action that need to take place. Ticklers use cases are designed to create ticklers associated with a patient's record regardless of where the ticklers were created (from Appointment screen, eChart or Demographics modules) and visually distinct ticklers for outstanding consultations.Tickler can be linked to a patient record and the patient record can be opened from the tickler page directly. User should be able to set tickler priority and enter free text notes.

Note: Ticklers requirement “Must be able to create ticklers and assign them to a role (ie 'this task is for a nurse')” is out of scope in this document and is not functional in the current testing release.

1.1.3. Pre-action requirements/state:

OSCAR McMaster Test Version 12.1, system, and DB are up, configured and working as expected.

1.1.4. Post-action state:

OSCAR McMaster Test Version 12.1 is running and behaving as expected.
OSCAR McMaster Test Version 12.1 has all functionality prior to the change (outside of removing functionality intentionally)

1.2 Flow of Events

This section describes the main flow of the Use Case and system responses.

Create a tickler and assign it to the other users

Num.	Step	Description	System Response	User
1	Connect to the OSCAR main page	Launch URL: http://192.168.1.202:8080/Oscar12_1/index.jsp	OSCAR main page with the login is opened	General User
2	Log In	Enter user's valid credentials (User Name / Password/2nd Level Pass code if applicable)	By entering right credentials user is getting system verification acceptance	General User
3	Access Tickler screen from Appointment screen	Click on Tickler Tab on the top navigation bar	Tickler page appears in a new window	General User
4	Create Tickler and assign it to the other user	Click on Add Tickler button, fill out the fields and click on Submit and EXIT button	Tickler is added and assigned to other user	General User
5	Number of Ticklers is changed on Tickler Tab	Verify that total number of ticklers is changed and indicated on Tickler Tab	Total number of ticklers is changed and is indicated on Tickler Tab	General User
6	Tickler should show up in the patient's record	Verify that tickler is created and should show up in the patient's record	Tickler displays in the patient's record	General User

1.2.1 Alternate Flows of Events

This section describes the alternative flow of events based on variations in the main Use Case scenario that still result in a Successful End Condition at completion of the Use Case.

Alternate Flow 1

Create /access/action ticklers from anywhere in the application

Num.	Step	Description	System Response	User
1	Connect to the OSCAR main page	Launch URL: http://192.168.1.202:8080/Oscar12_1/index.jsp	OSCAR main page with the login is opened	General User
2	Log In	Enter user's valid credentials (User Name / Password/2nd Level Pass code if applicable)	By entering right credentials user is getting system verification acceptance	General User
3	Access Tickler screen from Appointment screen	Verify that tickler is accessible from Appointment screen	Tickler is accessible form Appointment screen	General User
4	Access Tickler screen from eChart screen	Verify that tickler is accessible from eChart screen	Tickler is accessible form eChart screen	General User
5	Access Tickler screen from Demographics screen	Verify that tickler is accessible from Demographics screen	Tickler is accessible form Demographics screen	General User

Alternate Flow 2

Set tickler priority and add notes

Num.	Step	Description	System Response	User
1	Connect to the OSCAR main page	Launch URL: http://192.168.1.202:8080/Oscar12_1/index.jsp	OSCAR main page with the login is opened	General User
2	Log In	Enter user's valid credentials (User Name / Password/2nd Level Pass code if applicable)	By entering right credentials user is getting system verification acceptance	General User
3	Access Tickler screen from Appointment screen	Click on Tickler Tab from the top navigation bar	The Tickler page appears in a new window	General User
4	Set tickler priority	Verify that tickler priority can be set up	Tickler priority is set up	General User
5	Add free text note	Verify that free text note is supported	Free text notes associated with a tickler is supported	General User

Alternate Flow 3

Link to a patient record and open a patient record from the tickler screen

Num.	Step	Description	System Response	User
1	Connect to the OSCAR main page	Launch URL: http://192.168.1.202:8080/Oscar12_1/index.jsp	OSCAR main page with the login is opened	General User
2	Log In	Enter user's valid credentials (User Name / Password/2nd Level Pass code if applicable)	By entering right credentials user is getting system verification acceptance	General User
3	Access Tickler screen from Appointment screen	Click on Tickler Tab from the top navigation bar	The Tickler page appears in a new window	General User
4	Create Tickler and link to a patient record	Click on Add Tickler button, fill out the fields and click on Submit and EXIT button	Tickler is added and linked to a patient record	General User
5	Open patient record from the tickler screen	Verify that patient record can be opened from the tickler page	Patient record can be opened from the tickler page	General User

Alternate Flow 4

Show ticklers for outstanding consultation

Num.	Step	Description	System Response	User
	Pre-condition	Tickler is added over one week ago
1	Connect to the OSCAR main page	Launch URL: http://192.168.1.202:8080/Oscar12_1/index.jsp	OSCAR main page with the login is opened	General User
2	Log In	Enter user's valid credentials (User Name / Password/2nd Level Pass code if applicable)	By entering right credentials user is getting system verification acceptance	General User
3	Access Tickler screen from Appointment screen	Click on Tickler Tab from the top navigation bar	The Tickler page appears in a new window	General User
4	Access Tickler screen	Click on Tickler Heading on the left hand menu	The Tickler page appears in a new window	General User
5	View ticklers for outstanding consultation	Verify that once Tickler is added over one week it is automatically generated ticklers for follow-up tasks (ie outstanding referrals)	Ticklers for follow-up tasks are automatically generated	General User
6	Show visually distinct reminders of outstanding consultations	Verify that ticklers of outstanding consultations are visually distinct	Ticklers of outstanding consultations are visually distinct	General User

1.2.2 Exception Flows of Events (Negative)

N/A

OSCAR EMR

Use Cases Ticklers