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Description:
Attachment B: 3.1D
Alert or message to the user and the EMR Administrator is provided if manual retrieval is unsuccessful
Actors/Related actors:
- Business Clerks, Records Team, Nurse Practitioners and Physicians
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- Click the "Admin" link in OSCAR
- Click Hospital Report Manager (HRM) Preferences
- Enter in incorrect data (invalid or wrong user name) in the 'user name' field
- Enter in incorrect data (invalid or incorrect location) in the 'SFTP download folder' textbox
- Upload the incorrect Private key
- Upload the incorrect Decryption key
- Enter in incorrect data (invalid) in the 'auto polling interval' textbox
- Click the 'Submit' button
- Navigate to Admin -> Hospital Report Manager (HRM) Status
- Click "Fetch New Data from HRM"
- Click the inbox to see status messages
Failure Steps:
- failure result: No status messages are provided to the user in the GUI or audit trail indicating the errors that exist
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- User receives message about invalid user name supplied
- User receives message about invalid or incorrect SFTP folder location
- User receives message about incorrect private key used
- User receives message about incorrect decryption key used
What is the process in place for resolving HRM connectivity problems?
i.e.
OSCAR attempted to perform a fetch of HRM data at Thu Jan 09 15:26:43 EST 2014 but there was an error during the task.
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SSH_MSG_DISCONNECT: 7 Account disabled
Alternate Flows:
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Review historic notifications for HRM connection problems including the identification of a time stamp in the message
Special Requirements/Notes:
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